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Help Center
FAQ
Shipping
When will my order ship?
Orders typically ship within 24 – 48 hours of receipt via FedEx ground from Lancaster, TX. Orders at trade shows generally take a little longer.
What is the shipping rate?
Shipping is calculated based on the weight and dimension of the shipment. Rates charged are those that are determined by the carrier and there are no surcharges imposed by Pendulux.
Where do orders ship from?
Orders ship from our warehouse in Lancaster, TX.
How long does shipping take?
Transit times (not guaranteed):
West Coast: 2 - 3 business days
Rocky Mountain: 2 – 3 business days
Midwest & South: 1 – 2 business days
East Coast & Southeast: 3 – 4 business days
What shipping options are available?
Currently we ship via FedEx Ground or UPS Ground. For expedited service, please contact us at info@pendulux.com. If you wish to use your own FedEx or UPS account, please provide your account number when ordering.
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